System Management | User Manual | Recommend Make up classes at home | Learning online platform | BlueEyes Technology
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System Management

System Management

Management Section > System Management

System management is a core backend feature of the LOL Learning Online Platform, enabling administrators to adjust and configure the overall operation of the platform. Whether it is the image slider on the website homepage, student registration methods, notification push, video uploading and transcoding, or points and payment settings, all can be accomplished here.

Homepage Slider Management

Management Section > System Management > Homepage Slider
  • Feature Path: Management Section > System Management > Homepage Slider
  • Used to set homepage images and links for display, increasing student click-through rates
  • Supports various styles (such as animation, video backgrounds)
  • Applicable scenarios: promote new courses, event news, or important announcements

New Layout Banner Settings

Here is a detailed explanation of the complete settings for the new layout banner (Slider), using the Layer layout as an example, helping you easily create a more attractive website homepage.

Step 1: Select Layout

  1. Log in to the Management Section.

  2. Click Settings > Homepage Layout Style & Homepage Slider.

  3. Choose the layout according to the following options:

    • Homepage Style: style3
    • Header Style: Header3
    • Slider Type: Layer-Slider

After completing the settings above, please check for correctness and save.

Step 2: Add Banner

  1. Click Homepage Slider, then click Add.
  2. When adding, the system will display a setting form. Fill in the relevant content as needed.

Step 3: Select Layer Layout

The system provides up to five banner styles, each with different visual characteristics. Here, the Layer layout is explained in detail.

  • When selecting a layout, please click Layer in the list.

Step 4: Configure Layer Layout Banner

  • The Layer layout allows unlimited addition of dynamic banners, displayed via carousel. It is recommended to set at least two or more banners for richer visual effects and more dynamism.
  • Each banner can choose different Style layouts to show diverse visual effects and variation. For detailed differences between styles, see below.
  • Background Image: recommended size 1920 x 700
  • Foreground Product Image: recommended size 300 x 600

Note: The above sizes are for reference only. Actual size can be adjusted according to your background design and overall coordination.

Layer-Style Layout Detailed Description

The Layer layout offers three different Styles, each with specific arrangements and effects as follows:

Style 1

  • Product Image Position: bottom right of the screen
  • Text Description Position: left side of the screen, up to 3 descriptions
  • Link Button: you can add a URL link button below the text description to increase user interaction.

Style 2

  • Product Image Position: left side of the screen
  • Text Description Position: center-right of the screen, up to 3 descriptions
  • Link Button: add a URL link button below the text description to guide users to further actions.

Style 3

  • Product Image Position: right side of the screen
  • Text Description Position: center-left of the screen, up to 5 descriptions
  • Link Button: add a URL link button below the text description to enhance click interaction.

Complete Banner Setting

  • After finishing one banner, click Add to continue adding more banners, enriching the website homepage display.
  • It is recommended to add at least 2 or more banners to create dynamic and rich visual appeal through the carousel effect.

Adjust Banner Order

If you are dissatisfied with the playback order of banners or need to adjust the visual sequence, follow the steps below:

  • Click the Sort feature and drag to quickly adjust banner order.

Troubleshooting

  • If the banner does not display properly, ensure the image meets the recommended size and format.
  • If the carousel does not start, check that at least two banners are set.
  • If the link button is not clickable, ensure the URL is correctly filled.

This is the complete process and detailed explanation for the new layout banner (Layer layout). If you have further questions, feel free to contact customer service for assistance.

Homepage Slider

Management Section > System Management > Homepage Slider

This interface uses a list to centrally manage all images or interactive banners that have been uploaded and can be used for the homepage carousel.

Dropdown menu for filtering different types of Sliders. Includes Layer-Slider, Interactive-Slider(single), Banner-Slider, Master-Slider, Youtube Video(single).

Status

Dropdown menu for filtering the publication status of carousels. Options include All, Published, Hidden/Disabled.

Search Button

Magnifier icon button used to perform a search.

Add

Create a brand-new homepage slider.

Edit

Edit the selected carousel item.

Delete

Delete the selected carousel item.

Sort

Manually adjust the display order of carousel images on the frontend.

In table format, lists details for each carousel item.

Category

Shows the carousel's technical type with different color tags.

Image

Displays a preview image of the carousel.

Subject / SubStyle

Displays the title and subtitle or style of the carousel.

Start Date

Start date for the carousel's display on the frontend.

End Date

End date for the carousel's display on the frontend.

Status

Shows the carousel's enabled status as an icon.

Select Slider Type

Management Section > System Management > Homepage Slider > Add

Before staff create a new homepage slider, they must first decide which technical type of slider to use. Different types correspond to different visual effects and functions.

Slider Type Options

The window provides five different professional slider type buttons, each representing a different application.

Layer

Clicking this button enters the "Layered Slider" editor. You can upload a background image and a product image (foreground object) separately, and set up to three sets of text descriptions and one clickable button.

Interactive

Clicking this button enters the "Interactive Slider" editor. This interface allows uploading up to six background images and setting up multiple text groups and two independent buttons for a more engaging experience.

Clicking this button enters the simplest and most basic "Static Banner" editor. Just upload one image, add a title, description, and up to two buttons. This is the fastest and most direct way to make an ad banner, ideal for daily event announcements and course promotions.

Master

Clicking this button enters another "Layered Slider" editor, also providing separate settings for background, foreground, multiple texts, and buttons.

Youtube

Clicking this button enters an editor specifically for embedding YouTube videos. No image upload is required, just paste the YouTube video URL, and set the title, description, and buttons to overlay on the video. This method can easily use high-quality dynamic video as the homepage visual, suitable for showing course highlights, promo videos, or event records.

Add Homepage Slider (Layer-Slider)

Management Section > System Management > Homepage Slider > Add > Layer

This form lets staff upload both a "background image" and "product image," and set up multiple title layers and buttons, creating a layered carousel visual.

Style Selection

The top provides three preset style tabs, indicating several built-in layer arrangements or animation styles for staff to select as needed.

Background Image

For uploading the background image, format restricted to *Resolution 1920x700, Size < 800K.

Product Image

For uploading the foreground object to overlay on the background, e.g., product photo, person, etc. Format restricted to *Resolution 300x600, Size < 200K.

Text Layer Settings

Multiple fields to overlay text titles in different positions, each with a 20-character limit.

Button Name

Sets the text shown on the button.

Button URL

Sets the link to go to when the button is clicked.

Publication Period

Sets the on/off display dates for the carousel.

Cancel

Abandon all settings.

Save

Save all settings.

Add Homepage Slider (Interactive-Slider)

Management Section > System Management > Homepage Slider > Add > Interactive

This form lets staff upload multiple background images and set up multiple text and button groups for a carousel with special interactive effects.

Multiple Background Image Settings

Provides six independent background image upload fields, each restricted to *Resolution 1920x1080, Size < 800K.

Leading Text

Text shown at the top or in front.

Title

The main title of the carousel.

Description

Carousel description text.

Button Settings

This interface provides two independent button settings, allowing up to 2 clickable buttons on the screen, each with a configurable link.

Publication Period

Sets the on/off display dates for the carousel.

Cancel

Abandon all settings.

Save

Save all settings.

Add Homepage Slider (Banner-Slider)

Management Section > System Management > Homepage Slider > Add > Banner

This form lets staff upload a single image and add a title, description, and buttons, forming a standard single-image carousel banner.

Background Image

Only one image upload field, for uploading the carousel image. Format restricted to *Resolution 1920x700, Size < 800K.

Thumbnail Title

The carousel thumbnail's title.

Title

Main title of the carousel.

Description 1 / Description 2

Supplementary text descriptions.

Buttons

This interface provides two independent button settings.

Publication Period

Sets the on/off display dates for the carousel.

Cancel

Abandon all settings.

Save

Save all settings.

Add Homepage Slider (Master-Slider)

Management Section > System Management > Homepage Slider > Add > Master

Allows staff to upload both a "background image" and "product image," and set up multiple titles and buttons for a rich, layered carousel.

Style Selection

Three preset style tabs at the top. The system offers several built-in layer arrangements or animation styles for staff to choose.

Background Image

For uploading the background image, format restricted to *Resolution 1920x700, Size < 800K.

Product Image

For uploading the foreground object over the background, such as product photo, person, etc. Format restricted to *Resolution 400x600, Size < 200K.

Leading Text

Text shown at the top or in front.

Title / Description Settings

Multiple fields to overlay text titles, each with a 20-character limit.

Button Name

Sets the text shown on the button.

Button URL

Sets the link for the button.

Publication Period

Sets the on/off display dates for the carousel.

Cancel

Abandon all settings.

Save

Save all settings.

Add Homepage Slider (Youtube)

Management Section > System Management > Homepage Slider > Add > Youtube

This form lets staff specify a YouTube video and overlay title, description, and buttons, making a video carousel banner.

YouTube Video Source

Dropdown menu for selecting how to provide the video.

Leading Text

Text shown at the top or in front.

Title / Description Settings

Enter a title (max 20 chars) and description (max 30 chars).

Button Name

Sets the button's display text.

Button URL

Sets the link for the button.

Publication Period

Sets the on/off display dates for the carousel.

Cancel

Abandon all settings.

Save

Save all settings.

Settings

Management Section > System Management > Settings

Simultaneous Video Views

Management Section > System Management > Settings > Simultaneous Video Views

Maximum concurrent users allowed to watch videos on the service, e.g., 100 users.

Activated Value-Added Service Modules

Management Section > System Management > Settings > Activated Value-Added Service Modules

Lists all activated value-added services and expiration dates, including but not limited to Dynamic Watermark Module, Registration Module, Payment Module, QR Code Module, Batch Code Redemption Module, Online Customer Service Module, Information Security Encryption Module, Your Exclusive app-android, Your Exclusive app-iOS, Fast-Forward Module, Test Module, Live Streaming Module, etc.

Rental Expiration Date

Management Section > System Management > Settings > Rental Expiration Date

Shows your current platform service contract expiration date, e.g., 2025-12-31.

Latest Version Update

Management Section > System Management > Settings > Latest Version Update

New feature notifications for your plan's recent versions.

Basic Settings Guide

Management Section > System Management > Settings > Basic Settings

After entering the system management backend, you can configure the following features on the "Basic Settings" page for a better user experience.

Default Language

Management Section > System Management > Settings > Basic Settings > Default Language

Click the language selection dropdown, and choose the appropriate default language for your platform users, e.g., Traditional Chinese, English, Simplified Chinese, or Vietnamese. After selection, click the "Modify" button to apply the setting. The frontend will update for users immediately.

Reminder! Users can also switch the interface language themselves.

Homepage Layout Style

Management Section > System Management > Settings > Basic Settings > Homepage Layout Style

Select the suitable homepage layout according to your website theme and needs, including:

  • Style: System offers various styles, including Default and Style1 through Style8, for flexible adjustment based on the website theme, events, or seasons.
  • Color: Choose from several color schemes to quickly change the overall website tone for enhanced visual appeal.
  • ToolBar: Set the toolbar's display mode, with default and Header1 to Header8 styles.
  • Theme Skins: Offers Light and Dark modes.
  • Layout Styles: Wide and Boxed options for different use cases and design needs.

Click the "Modify" button after each change to save and apply the new settings.

Homepage Slider (Dynamic Banner)

Management Section > System Management > Settings > Basic Settings > Homepage Slider

Choose from various homepage dynamic banner styles, including Layer-Slider, Interactive-Slider(single), Banner-Slider, Master-Slider, and Youtube Video(single) to enhance homepage visuals and user interaction. Click "Modify" to save.

For Visitors and Not-Logged-In Users

Show Purchase Options: Enable to allow visitors and non-logged-in users to see and buy relevant courses, increasing conversion rates. Click "Modify" to change.

Show Only Classes with Free Trials: Enable to show only classes with trial lessons for visitors. Click "Modify" to adjust.

Online Customer Service Module

Click "Modify" to configure the online customer service system, including:

  • Module Status: Enable or disable the customer service module.
  • Website ID: Enter your site ID from Tawk.to.
  • API Key: Enter the Tawk.to authentication key.
  • Direct Chat Link: Enter Tawk.to's Direct Chat Link.
  • If you have not registered, the system provides a link to the official site for registration.

Other Feature Management

Introduction & Enrollment Info

Edit and update your organization's introduction, announcements, registration hotline, admissions staff info, and consultation email.

Social Media Pages

Set social media links for Facebook, Google, LINE, Instagram, Twitter, YouTube, Weibo, Pinterest, etc.

Member Password Retrieval Settings

Allows password retrieval via email or SMS, with daily SMS send limit adjustable.

Q\&A (FAQ)

Add, edit, delete, and categorize FAQs for quick user help.

Modify Student Registration Settings

Set welcome points for registration, SMS verification, and integrate third-party logins (Facebook, Google, LINE).

Student Registration Terms

Customize terms and conditions for registration to protect both parties.

Customize Homepage Function Names

Customize the names for various functional areas like news, live, courses, privacy policy, terms of service, etc.

Settings

Management Section > System Management > Settings

This interface consists of multiple independent feature blocks (panels), each managing different system settings.

Platform Overview

Simultaneous Video Viewing

Maximum concurrent viewers allowed under your platform plan.

Value-Added Services

Extra feature modules available for additional purchase or rental.

Rental Expiry Date

Effective expiration date for your current platform service plan.

Version Update Items

Release notes and version information for software updates.

Basic Settings

This section is for setting the website's appearance and basic content.

Default Language

Set the website's default language.

Homepage Layout Style

Adjust the overall website visual style, including Style, Color, ToolBar, Theme Skins, Layout Styles.

Homepage Slider

Specify which type of carousel to use for the homepage.

Basic Info

Set the site's basic title or name.

Visitors, Not Logged In

Set content and purchase visibility for non-logged-in users.

Online Customer Service System

Lets staff embed Tawk.to live chat into the site for real-time visitor or student communication.

  • Status: ON/OFF switch for enabling or disabling the live chat feature.
  • Site ID: Your unique Tawk.to site ID.
  • API Key: The Tawk.to API key for secure verification.
  • Direct Chat Link: Tawk.to's direct chat link.
  • Cancel: Abandon settings.
  • Save: Save ID, key, and other info to complete integration.

Other Feature Management

Quick edit links for multiple features.

Notification Settings

Inquiry Email (Online Registration Email)

Set the email address for receiving inquiries.

FTP Upload Video

Configure FTP parameters for uploading videos.

Tools

Download UL software.

Video Storage Space

Show current FTP storage quota.

FTP Account

Manage FTP accounts for video uploads.

Online Credit Card Settings

Core payment configuration, including four sub-tabs: Credit Card Gateway Settings, Payment Method Settings, Order Notification Settings, Purchase Notice.

SMS Settings

SMS Account and Password

Click Modify to change SMS account/password.

SMS Point Balance

Displays the remaining SMS points.

Compression and Transcoding Settings

Configure

automated post-upload video processing.

Watermark

  • Enable Switch: Enable automatic watermarking.
  • Upload Watermark: Upload the logo or image to overlay.

Bit Rate

Set video compression bit rate.

Original Video

Set whether to keep the original video.

Mobile Devices

Set whether to generate special videos for mobile devices and specify their resolutions.

Points Settings

Set platform points deduction rules for video viewing.

Default Point Deduction for Unset Videos

Configure default point deduction for videos without specific rules.

No Repeat Deduction

Configure the time window in which re-watching the same video does not deduct points again.

Student Registration Settings and Social Media Integration

Below is a detailed description and process for system settings, including member registration points, SMS verification, and integration with Facebook, Google, and LINE login.

Member Registration Points and SMS Verification

After successful registration, the system can be set to automatically award points as a member incentive. SMS verification can also be enabled for account security.

  • Assign to Classes: Admins can select classes for automatic assignment after registration.

  • Bonus Points: Set the number of points given to new members.

  • SMS Verification: When enabled, the system sends an SMS verification code for mobile number authentication.

    • If SMS point balance is insufficient, click "Buy SMS Points Online" to top up.

Social Login Integration Settings

Integrate with major social platforms for quick, convenient login, lowering barriers and improving satisfaction.

In-System Social Login Setup

  • APP ID: Enter your platform's app ID.
  • APP SECRET: Enter the platform's app secret.
  • admin ID: Set the platform's admin account or ID.
  • After setting, click "Save" to update.

Facebook Login Setup

  1. Log in to Facebook Developer Platform, select "My Apps" > "Add a New App".

  2. Select "Website" as platform, create the app, enter a recognizable name.

  3. Set app domain to your platform URL, e.g., a123.itraining.tw.

  4. Enter website URL: https://a123.itraining.tw.

  5. In the app's "Settings", enter Contact Email.

  6. Enter privacy policy and terms of service URLs.

  7. Set API and OAuth logins to ON, embedded browser OAuth and device login to OFF.

  8. Enter the following for OAuth redirect URI:

  9. Set deauthorization callback URL: https://a123.itraining.tw/

  10. Enable app mode and set app to public.

  11. Copy the App ID and App Secret to your system.

Google Login Setup

  1. Log in to Google Cloud Platform, create a project if needed.

  2. Go to "APIs & Auth" > "Credentials".

  3. Click "Create Client ID" and choose "Web Application".

  4. Enter authorized JavaScript origin: https://a123.itraining.tw

  5. Authorized redirect URIs:

  6. Copy the client ID and secret into the LOL system.

LINE Login Setup

  1. Log in to LINE Developers, enter the console.

  2. Create a Provider, then a Channel for "LINE Login".

  3. Under App types, select both Web app and Mobile app.

  4. Enter privacy policy and terms URLs.

  5. Enter the following callback URLs:

  6. Copy the Channel ID and secret into the LOL system.

  7. For extra email permission, apply via OpenID Connect and submit a screenshot and usage purpose.

These steps let users log in via major social platforms for improved user experience and system convenience.

Basic Info

Management Section > System Management > Settings > Basic Settings > Basic Info

Website Info Settings

  • Website Name: Enter the site name here. Recommended to be recognizable and descriptive, e.g., "Cloud Technology Learning Platform". The name is used as the site title and SEO index.
  • Site URL: Enter the complete site URL, including "http\://" or "https\://". Test the link after setting.

Google Service Settings

Google Analytics Tracking Code (GTM): Fill in your GTM tracking code, e.g., "G-123456789". Ensure accuracy for correct analytics data.

Social Media Settings

Click and check icons for social platforms to enable their link features for better engagement.

Google Play and App Store: Enter the app download links, either manually or via QRCode.

SEO Settings

  • Search Engine | Site Description: Enter up to 120 characters for SEO-optimized site description, e.g., "LOL Cloud Platform, provides efficient and stable cloud learning services, supporting diverse course management and online exams".

Homepage Visual Settings

  • Click "Choose File" to upload the site logo, recommended 280 pixels. This logo will display on all site pages.

Site Icon (Favicon)

  • Click "Choose File" to upload the favicon, recommended size not over 196x196 pixels, PNG only. Shown in browser tabs.

Homepage Banner

  • Click "Choose File" to upload the homepage banner, suggested size 1000x400px, file size under 5MB. Image should be appealing and relevant.
  • After upload, to change or remove the image, click the trash icon to delete.
  • Set the target URL for the banner. Must include "http\://" or "https\://".

Contact Info

  • Customer Service Line, Fax: Enter service phone and fax numbers.
  • Feedback Email: Enter the dedicated email for customer feedback.
  • Contact Address: Enter the real address to increase trust.

Policy and Terms Settings

Privacy Policy

Clearly explain how user data is collected, processed, and protected, including technical methods (IP, Cookies), purposes (market analysis, user experience improvement), and third-party sharing.

Clearly state ownership and usage rules for all site content. Strictly forbid unauthorized copying, reproduction, distribution, or public transmission.

Terms of Service

Clearly define service usage, content rules, external link policy, and disclaimers.

Personal Data Protection

Detail security measures for personal data, including collection, processing, usage, and prevention of unauthorized third-party access.

After all settings, click "Save" at the bottom to apply changes immediately.

Notification Settings

This feature allows setting the email address for receiving inquiry notifications (e.g., online registration emails).

Steps

1. Edit Inquiry Email

  1. Go to "Notification Settings".
  2. Click the "Edit" button.

2. Enter Email Address

  1. In the popup window, enter the email address for notifications.
  2. After entering, click "Confirm" at the lower right.

3. Cancel Edit

If you want to cancel, click "Cancel" at the lower right. The system will not save the change.

After these steps, the system will use your specified email to send notifications. Please ensure accuracy.

FTP Upload Video

On this page, you can use FTP to quickly upload videos to the platform.

Steps

  1. Download Tool

    • Click [Download UL Software] to download the FTP upload tool.

  2. Check Storage

    • The page displays your available storage, e.g., 300 GB.
    • Total video size must not exceed this to avoid upload failures.

  3. FTP Account Management

    • Shows your FTP account, e.g., a123.
    • To change the password or other info, click [Edit].

Notes

  • Ensure FTP connection is stable before uploading.
  • Do not use the same FTP account on multiple devices to avoid account lock.

Online Credit Card Settings

  • Integrate NewebPay, Spgateway, ECPay, etc.
  • Set storage rules and notification for successful payments

Credit Card Gateway Settings

Multiple credit card gateway integration options, fill in merchant ID, HashKey, HashIV as required.

Payment Method Settings

Set various payment methods: credit card one-time, reward points, UnionPay, installment, web ATM, ATM, bank counter, and convenience store payments.

Order Notification Settings

Set up email and phone notifications for order creation, payment, and refund.

Purchase Notice

Detailed buying instructions, payment and refund rules, and FAQs.

SMS Settings

  • Set SMS account and password, default message format, and send limit
  • For emergency notifications or registration confirmation

Compression and Transcoding Settings

"Compression and Transcoding Settings" provide video upload auto-transcoding and compression options, allowing flexible adjustment of watermark, bit rate, raw video handling, and mobile video resolution.

Steps

1. Watermark Setting

Enable watermark for transcoding:

  • Set the switch to "On".
  • System applies the watermark at each transcoding.
  • Click "Choose File" to upload the watermark image.
  • To change, click "Edit" to upload a new image.

2. Video Bit Rate Setting

Set the video compression bit rate:

  • Three combinations provided:

    • 1.0Mbps (video) + 0.1Mbps (audio)
    • 1.5Mbps (video) + 0.1Mbps (audio)
    • 2.0Mbps (video) + 0.1Mbps (audio)

  • Select the desired bit rate and click "Edit" to confirm.

3. Raw Video Handling

Options for raw video after transcoding:

  • Choose to retain or delete original video.
  • Click "Edit" to save.

4. Mobile Video Setting

Enable generation of videos for mobile devices:

  • Set to "On" to generate extra videos optimized for phones/tablets.

  • Four resolution options:

    • HD 1920x1080 (1000kbps)
    • HD 1280x720 (800kbps)
    • VGA 640x480 (512kbps)
    • CIF 352x240 (256kbps)

  • Select the desired resolution and click "Edit".

After all settings, you can upload videos. The system processes them according to your parameters for optimal quality and storage. Review and adjust settings as needed.

Points Settings

Set the rules for point deduction for video viewing in the system.

1. Default Deduction for Unset Videos

Set default point deduction for videos without specific rules.

  • Video length less than:

    • Set the default points to deduct for videos under a certain length.
    • Example: if set to less than 60 minutes, deduct 1 point per video.
    • Applies to most short videos for quick setup.

  • For videos longer, add points every N minutes:

    • For videos over a certain length, set additional points per extra time.
    • Example: for length over 120 minutes, system deducts extra points for each extra 120 minutes, default is 0 points.
    • For long videos, saves admin time.

After setting, click "Edit" to save and apply.

2. No Repeat Deduction

Set the time range for no repeat point deduction when rewatching.

  • After deduction, for X time, no repeat deduction:

    • Select from dropdown:

      • Short-term: 30 minutes, 1 hour, 2 hours, 3 hours, 4 hours, 5 hours, 6 hours
      • Mid-term: 24 hours (1 day), 48 hours (2 days), 72 hours (3 days), 96 hours (4 days), 120 hours (5 days), 144 hours (6 days), 168 hours (7 days)
      • Long-term: 480 hours (20 days), 600 hours (25 days), 720 hours (30 days), 1440 hours (60 days), 2160 hours (90 days), 4320 hours (180 days)
      • Extra long: 8760 hours (1 year), 17520 hours (2 years)

    • Suitable for courses needing repeat viewing.

  • Click "Edit" to save.

Notes

  • After each setting, click "Edit" to save. Unsaved settings will not take effect.
  • Adjustments are allowed, but frequent changes are not recommended to avoid confusion.
  • Regularly review settings to meet updated needs.

Online Renewal/Purchase Records

Management Section > System Management > Online Renewal/Purchase Records

This interface shows all online credit card transaction records in a list.

  • Feature Path: Management Section > System Management > Online Renewal/Purchase Records
  • View payment, top-up, and upgrade records
  • Export to Excel for accounting or reports

Transaction List

Table lists details for each transaction.

No.

Unique transaction ID.

Payment Time

Exact date and time the transaction was completed.

Order Amount

Original total amount of the order.

Main Item

Main purpose of the transaction.

Value-Added

Breakdown of all charges and amounts.

Discount

Displays the discount for the transaction.

Logs

Management Section > System Management > Logs

This interface records every action administrators perform in the backend. It's crucial for system security, audits, and troubleshooting.

  • Feature Path: Management Section > System Management > Logs
  • Logs all platform system events, such as login failures, video transcoding errors, etc.
  • Important for troubleshooting and security monitoring

Log List

Table shows each log entry in reverse chronological order (latest at top).

Category

Icon indicates the action type.

Time

Exact date and time of the action.

Content

Structured text describing the action.

About

Management Section > System Management > About

This page provides an overview of the platform version, license info, and developer contact information.

  • Feature Path: Management Section > System Management > About
  • Shows BlueEyes Technology contact info (Email, phone, LINE ID)
  • Provides customer service hours and support methods

System and Service Info

Version Number

Shows current platform software version.

Simultaneous Video Viewing

Maximum number of online viewers allowed by your plan.

Value-Added Services

List of all activated value-added service modules. Green check means activated.

Rental Expiry Date

Shows license expiry date for the platform service.

FAQ

Q1: What should I do if video upload fails?

A: Please check the FTP account and password, video format support (MP4 recommended), network status, and use UL to improve success rate.

Q2: Why is the homepage slider missing?

A: Ensure the image is enabled, is JPG/PNG format, and links are correct.

Q3: Why is the LINE registration function not responding?

A: Check if the LINE Developer settings are correct, and the backend feature is enabled.

Q4: Can different classes use different points for videos?

A: Yes. Use the "clone setting" for videos to assign to different classes and set different deduction points.

Q5: What is the main function of the "Homepage Slider" interface? What core tasks can administrators perform here?

A: The "Homepage Slider" interface centrally manages and displays homepage carousels. Admins can filter, search, add, edit, delete, and sort sliders. The list shows type, image, title, publication date, and status.

Q6: Before creating a new "Homepage Slider", what five "Slider Types" are offered? Briefly describe each.

A: Before creating, choose from five types. Layer: background, foreground, text, and buttons in layers; Interactive: up to six backgrounds, two button groups, high interactivity; Banner: simplest static, one image, title, description, buttons; Master: like Layer, with background, foreground, text, and buttons; Youtube: embed a video, overlay title, description, and buttons.

Q7: Compare "Add Homepage Slider (Layer-Slider)" and "Add Homepage Slider (Master-Slider)" editors in function.

A: Both "Layer-Slider" and "Master-Slider" are layered carousels with similar functions: upload background and product images, three style options, text, button name, URL, publication period, cancel, and save. Main difference: product image resolution — Layer is 300x600, Master is 400x600.

Q8: What are the main feature blocks of the "Settings" interface? Briefly describe their purposes.

A: The "Settings" interface is the top-level backend settings for platform style, features, and technical parameters. It includes: Platform Overview (plan/version); Basic Settings (appearance, language, support); Notification Settings (inquiry email); FTP Upload Video (upload parameters); Credit Card Settings (payment core); SMS Settings (SMS sending); Compression and Transcoding Settings (upload/transcode); Points Settings (points rules).

Q9: What is the function of "Online Customer Service System" in "Basic Settings", and what info is needed to enable it?

A: The "Online Customer Service System" embeds Tawk.to into the website for instant chat. Requires: Status switch, Site ID, API Key, and Direct Chat Link.

Q10: What is the role of "Compression and Transcoding Settings"? What key video processing options does this block provide?

A: "Compression and Transcoding Settings" automate video upload processing for smooth playback. Key options: watermark, bit rate, whether to keep raw video, and whether to generate mobile-optimized videos and resolutions.

Q11: What is the main function of the "Logs" interface? What info is recorded and how is it presented?

A: The "Logs" interface records all backend actions for security and troubleshooting. Entries are in reverse chronological table format with category, time, and content.

Q12: What info does the "About" interface provide? Which are most important for users or admins?

A: The "About" interface summarizes platform version, license, and contact info. Key info includes: Version Number, Simultaneous Video Viewing, Value-Added Services, and Rental Expiry Date.

After each setting, it is recommended to check the frontend to ensure changes take effect for user experience.

Note: According to LINE's official announcement, LINE Notify service was officially terminated on March 31, 2025. From April 1, 2025, all related LINE Notify features, including API, personal page, service registration, service linkage confirmation, and token issuance, are fully suspended.

This manual strives for accuracy and completeness, but we do not assume any liability for errors, omissions, or updates. The content may be modified at any time without prior notice. We are not responsible for any damages arising from the use of this manual or downloading its contents, including but not limited to system failures, data loss, or infringement of rights. Users assume full responsibility and risk.
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